Orders and Delivery Information

How it works ?

We deliver our produce within 24 hours after payment. Each order is provided with tracking number for follow up.

 

Shipping

All items available for delivery across Singapore. 

We charge shipping based on order weight. Shipping is being calculated on checkout and can be adjusted based on products selected.

 

Singapore Delivery Fees:

Orders below S$160 - Freight fee of S$7

Orders above S$160 - Free delivery

 

International Shipping

All our products are available for international shipping.

All chilled products (Rosita Cod Liver Oil Liquid, Organic 3 GutPro and Organic 3 Primal Gut) require express shipping.

 

Malaysia / Indonesia / Hong Kong Shipping Fees:

Standard Shipping (6-10 days)

Orders below S$200 - Freight fee of S$15

Orders above S$200 - Free shipping

 

DHL Express Shipping (2-3 days)

Orders below S$250 - Freight fee of S$25

Orders above S$250 - Free shipping

If you wish to purchase our products but your country is not listed above, please send us an email to KimiKimOrganics@gmail.com for a quote. Kindly include your exact address, product names and quantities.

Payment

We accept both Credit Card and PayPal payments.

Products Quality

We do our best to ensure you get the best quality possible. However, in event of any quality concern, please reach out to us on KimiKimOrganics@gmail.com at the earliest and we will do our best to resolve it. 

Returns and Refunds

At KimiKim Organics Singapore we have 100% money back guarantee policy. If you are not 100% satisfied with your purchase, simply send an email within 7 days of your purchase with the picture of the product, and we will refund the the full cost of the item including shipping. 

The refund will be issued within 2 business days.